Return Policy

If you are not completely satisfied with your purchase, please call Customer Service to authorize a return (800.888.4040, M-F, 8:30am – 5pm ET).

Items must be returned in their original condition and packaging within 30 days of the invoice date to receive an exchange or refund.

Tax Product Returns: No unauthorized returns permitted.  Authorized returns will be issued with a minimum restock fee of 25% of product cost, excluding shipping charges.  Returns only accepted within 30 days of invoice date through December 31st 2024.

Please note: Poster Guard^® Poster Compliance Service, Employee Handout Services, Employment Law Alert Service, Fill-and-Save Form Libraries, HRgifter service, personalized products, food items, drug tests, digital products, Smart Apps, online training courses and other services are not refundable.

HRdirect reserves the right to modify its return policy at any time.